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FAQ |
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How large are your moonbounces? All units are 15 ft x 15ft. How much room do I need to set up? You need a space of 20 feet x 20 feet. The area should be relatively flat. Can you set the moonbounce up anywhere in my yard? The moonbounce needs to be within 75 feet of an outlet. Longer cords can be used, but the blower will lose power, as the extension cord gets longer. Can you set the moonbounce up on cement?
Yes, the moonbounce will be secured with sand bags rather than stakes. However, it is HIGHLY recommended that the moonbounce be set up on grass whenever possible. Can I set the moonbounce up on a park where there is not an electrical outlet? For locations that do not have access to power, we offer a gasoline powered generator for a fee (gasoline is included). How many kids can safely bounce at once? Depends on the size of the moonbounce and the bouncers, however we provide the following maximum capacity numbers: Children 8 and under = 10; Children 10 - 12 = 8; Teens = 5; Adults = 3 What are my responsibilities as the renter of the bounce? There must ALWAYS be someone supervising the moonbounce. Our contract requires that an adult over the age of 21 be home when the bounce is setup. We will review the features of the bounce with this individual, as well as our safety regulations. Do Bouncing People charge extra for delivery and setup? We’ll deliver, set up and remove the moonbounce at NO EXTRA CHARGE if your location is within 25 miles of zip code 22310. If the event address is more than 25 miles away, a delivery fee will apply. Can you provide an attendant with our rental? Definitely! We will provide an attendant for your rental to watch the moonbounce, so you can enjoy the party. This must be requested at the time of reservation. The attendant hourly charge is $20/hour.
What is your Weather Policy?
Weather cancellations can only be decided upon the morning of the rental due to the ever-changing nature of weather forecasts. If the local weather is calling for rain or winds of 20 mph or more on that day, both you and Bouncing People LLC. can agree BEFORE delivery, that it will be unsafe to use the bouncer and the event should be cancelled. In which case your deposit will be refunded or applied to another day.
What do I need to do before the moonbounce arrives? Check local weather. Call to confirm the reservation and verify that last-minute changes were entered. Customers should clear the moonbounce path and area.
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Phone: 703-863-3456 |
